Hospitality
12 December 2024
Discover the benefits of introducing SMS and WhatsApp to run hospitality marketing campaigns and improve customer service and satisfaction.
12 December 2024
Latest from the Esendex Blog
Topics
Topics
Hospitality
RCS
15 November 2024
RCS, which stands for Rich Communication Services, is a messaging standard that allows you to deliver rich experiences directly to your customers’ mobile phones. Think along the lines of text messages,
15 November 2024
WhatsApp
11 November 2024
Looking for a better way to connect with your customers? Discover how to unlock the full potential of WhatsApp and supercharge your customer engagement.
11 November 2024
SMS
8 November 2024
New data from Esendex reveals a growing gap in the availability of delivery workers across the UK, threatening to cause delays for shoppers this festive season.
8 November 2024
SMS
31 October 2024
Text messaging can be a powerful tool for event management, from invitations to real-time updates. Discover how SMS, RCS and WhatsApp can keep your guests informed and engaged.
31 October 2024
Uncategorized
29 October 2024
Wondering how RBM is billed? Unlike SMS, you’re not only charged per message. You may be charged per message or session. Here’s what that means.
29 October 2024
RCS
24 October 2024
Apple will release RCS support as part of their iOS18 update in autumn 2024. What will this mean for businesses? We answer FAQs here.
24 October 2024
Black Friday
23 October 2024
Black Friday can trigger all sorts of logistics challenges and highlight gaps in your order fulfillment process. Better data visibility and comms can help.
23 October 2024
Black Friday
21 October 2024
Just because you’ve completed a sale doesn’t mean the journey with your customer is over. Post-purchase dissonance is common but there are ways to reduce it.
21 October 2024
Customer Service
18 October 2024
Discover how SMS and mobile messaging are transforming customer service in healthcare, creating more personalised, efficient, and accessible care experiences.
18 October 2024