Results for Customer Service

Topics

4 July 2019

Customer service is a major issue for energy providers

Customer service and experience really has been the hot topic of 2019. Every business has been racking their brains and putting plans in place to try and improve the customer experience they offer - but

Customer Service, Utilities

4 July 2019

Customer Service

26 July 2018

Customer satisfaction in the UK continues to drop

For the first time since 2015, customer satisfaction has dropped year-on-year according to the latest UKCSI report. As customer satisfaction is directly linked to better financial performance, how can businesses improve customer satisfaction and ultimately, customer loyalty?

business marketing, Customer Service, Mobile Marketing

26 July 2018