How-to guides
22 February 2021
Survey ideas and templates for charities and nonprofit organisations wanting to boost supporter engagement and introduce more efficient ways to manage volunteers.
22 February 2021
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How-to guides
Finance & DCAs
1 December 2020
Nudges are little prompts to customers to take a certain action – but without removing their choices. They’re incredibly powerful at driving successful outcomes. Our infographic provides a overview into the science.
1 December 2020
Customer Service
9 November 2020
How can so-called ‘nudge’ theory help you get better results from your messaging campaigns? Our video, filmed in collaboration with the experts at Voicescape, guides you through the process.
9 November 2020
How-to guides
29 September 2020
New research from Esendex suggests many businesses invest zero time into asking their customer base what they actually think of their products or services, meaning they could be missing out on critical information to keep their client base happy as well the potential growth opportunities feedback presents.
29 September 2020
How-to guides
31 July 2020
Feedback can be invaluable to businesses and in the current climate, with reduced in-person interactions, it is arguably more important than ever before.
31 July 2020
How-to guides
1 April 2020
During a crisis, it’s important for businesses to communicate quickly and efficiently with customers. This ensures that they are kept fully informed, feel supported and are able to take any necessary
1 April 2020
How-to guides
13 March 2020
Businesses today face threats from a multitude of places, whether it’s a cyber attack, natural disaster or something as seemingly everyday as a power cut. On the whole, these types of disasters are
13 March 2020
Esendex news
15 January 2019
Our integration with Zapier enables a businesses of all sizes and industries to improve efficiencies when dealing with multiple applications for their business messaging. Here we take you through some of the most common applications that can be applied using Zapier to trigger text messages from the applications which you business uses most.
15 January 2019
How-to guides
28 March 2018
Are you a data controller or a data processor – and what do you need to do in either capacity to ensure you’re GDPR compliant?
28 March 2018