Finance & DCAs
27 March 2024
Your guide to using and sending SMS Verification Codes and One Time Passords (OTP)
27 March 2024
Results for Local Government
Topics
Topics
Finance & DCAs
Local Government
8 March 2024
Speed and quality of information are important for good emergency communication. Here are 5 benefits of SMS notifications for communicating in a crisis.
8 March 2024
Esendex news
4 July 2022
Mobile Collect can be deployed with minimal fuss straight out of the box or can, in consultation with our Professional Services team, be tailored to suit more exacting operational and governance requirements…
4 July 2022
Local Government
10 November 2021
In the face of collection challenges, local authorities have to adapt in order to collect more council tax. Here’s how Mobile Collections can help.
10 November 2021
Finance & DCAs
1 December 2020
Nudges are little prompts to customers to take a certain action – but without removing their choices. They’re incredibly powerful at driving successful outcomes. Our infographic provides a overview into the science.
1 December 2020
Customer Service
9 November 2020
How can so-called ‘nudge’ theory help you get better results from your messaging campaigns? Our video, filmed in collaboration with the experts at Voicescape, guides you through the process.
9 November 2020
Local Government
14 October 2020
In the face of the challenges presented by the coronavirus crisis, local governments have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.
14 October 2020
Local Government
15 April 2020
With the range of services provided by councils being as varied as it is, the range of threats that can effect those services can also be just as large. Whether it be adverse weather conditions causing
15 April 2020
Finance & DCAs
5 April 2020
COVID-19 has many different views from thought leaders on its impact, but there is one common theme – businesses are failing to implement an effective communication and continuity strategy to ensure
5 April 2020