Technology
21 July 2022
Customer communications should feel as easy and natural as the ones you have with friends and family. That’s why conversational customer experience matters.
21 July 2022
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Topics
Technology
Technology
29 June 2022
From offering a personalised customer experience to asynchronous conversations, WhatsApp Business Platform can help drive customer loyalty.
29 June 2022
Technology
22 June 2022
WhatsApp for Business has been helping businesses better connect and engage with their customers at scale. Here are some great real-life examples.
22 June 2022
Technology
15 June 2022
WhatsApp Business Platform will not only get you closer to your customers but it can help you reduce customer churn. Here are 5 ways you can achieve that.
15 June 2022
Technology
14 June 2022
Thanks to features like live typing indicators and read receipts, RCS messaging can help you boost customer engagement. Here’s how other brands are using it.
14 June 2022
Esendex news
27 May 2022
As we mark Queen Elizabeth II‘s Platinum Jubilee, we look at six of the technologies and trends that have shaped today’s mobile and business communication.
27 May 2022
Healthcare
6 December 2021
Patients’ dissatisfaction levels are higher than ever. One of the most important aspect to improve is patient communications. Learn how Esendex can help you.
6 December 2021
How-to guides
22 November 2021
Research shows that in 2021, 92% of people in the UK own a smartphone, leaving a minute proportion of the population without one, a figure that is rapidly diminishing . With the increasing popularity
22 November 2021
Call Centres
30 March 2021
With topics as varied as behaviourial economics and chatbots, there was something for everyone at Esendex Live! We recorded each session so you can enjoy them now at your leisure.
30 March 2021