Call Centres
17 December 2020
Read how Esendex’s bespoke solutions have helped clients reduce overall call volume and associated costs, while increasing the recipient response by 32.8%.
17 December 2020
Results for Technology
Topics
Topics
Call Centres
Technology
16 April 2020
Understandably the coronavirus pandemic has made many people worried about their wellbeing. Though there have been many heart-warming stories amidst the outbreak, unfortunately there has also been a growing
16 April 2020
Technology
7 April 2020
Today businesses face threats from a number of different places, whether it be a cyber attack, natural disaster or office closure. Consequently, it’s important that businesses are able to quickly share
7 April 2020
Technology
24 April 2019
SMS Landing Pages allows businesses to create bespoke mobile landing pages and send these as a rich text message to customers. Businesses of all shapes and sizes can benefit from using SMS Landing Pages and give customers a better mobile experience.
24 April 2019
Technology
5 November 2018
The European launch of RCS is imminent, so we’re presently undergoing an RCS onboarding process for our customers across Europe. Follow our simple 5 step process to start sending rich messages to your customers today.
5 November 2018
Partners
18 September 2018
While SMS has been an exceptionally effective workhorse, if the opportunity is there to offer something that makes customers’ lives even easier, as well as increasing the effectiveness of their messages, it would be in IT Solution Providers’ interests to offer this. Enter Landing Pages and RCS!
18 September 2018
Marketing
19 March 2018
With attention spans decreasing, we wanted to see how SMS performs in 2018, and whether there was any difference between age groups and countries. Our survey gathered 992 responses and revealed…
19 March 2018
Technology
12 January 2018
For many businesses the majority of customer service calls and emails are monopolised by common, straightforward requests. However, this is set to change with the introduction of RCS and chatbot integration.
12 January 2018
Technology
30 November 2017
RCS is set to revolutionise the telecommunications industry on a global scale. But what does this mean for you, as a business? We take a look through some of the core benefits you can expect to experience.
30 November 2017