Local Government
8 March 2024
Speed and quality of information are important for good emergency communication. Here are 5 benefits of SMS notifications for communicating in a crisis.
8 March 2024
Results for Utilities
Topics
Topics
Local Government
Call Centres
21 February 2024
Do your customers want or need to call your business? With 89% of businesses competing mainly on customer experience and a 44% increase in call volumes since the start of the pandemic, learn how your business could reduce call volumes while improving the customer experience.
21 February 2024
Marketing
15 November 2023
Crafting the perfect message for your audience can be a challenging task, but we’re here to help. Whether you’re looking for an appointment reminder, or a best-in-class SMS marketing message, we’ve
15 November 2023
Esendex news
4 July 2022
Mobile Collect can be deployed with minimal fuss straight out of the box or can, in consultation with our Professional Services team, be tailored to suit more exacting operational and governance requirements…
4 July 2022
Marketing
19 August 2021
As technology evolves, consumers' daily lives become busier, and new products and services hit the market, the platforms people use to engage with their favourite brands continue to change. UK consumers
19 August 2021
Finance & DCAs
17 February 2021
StepChange is a UK debt charity committed to helping customers get back in control of their finances. Our missions are closely aligned, and working together will mean that more vulnerable people have access to the support they need.
17 February 2021
Finance & DCAs
1 December 2020
Nudges are little prompts to customers to take a certain action – but without removing their choices. They’re incredibly powerful at driving successful outcomes. Our infographic provides a overview into the science.
1 December 2020
Finance & DCAs
30 November 2020
When compared with pre-pandemic levels, 35.8% of finance and utility companies confirmed they were sending more business messages.
30 November 2020
Customer Service
9 November 2020
How can so-called ‘nudge’ theory help you get better results from your messaging campaigns? Our video, filmed in collaboration with the experts at Voicescape, guides you through the process.
9 November 2020