Retail
A robust business continuity plan ensures your retail organisation stays afloat despite disruption. Here’s how WhatsApp Business Platform can help.
SMS Marketing
SMS marketing has proved itself to be one of the most effective communication channels available for businesses. It can be used in a wide range of scenarios, including administrative updates, payment reminders,
Technology
It has been nearly 30 years since the first SMS was sent, so we think this is an appropriate time to celebrate it by revealing the most popular emojis. Can you already guess what makes the top spot?
What
Technology
With open rates of 98%, SMS is an excellent addition to a marketer's toolkit. You may have seen many great text message examples, however, there's a lot to be learned from seeing what not to do.
Below
Technology
It's been 30 years since the first SMS was sent. And in that time, the little text messages we send each other have become a massive part of how people and businesses communicate. It took time to catch
Education
When budgets are tight, cheaper bulk SMS send rates may seem attractive - but businesses who use them can end up wasting time and money and damaging their brand in the process.
Consumer noise
How-to guides
If you’ve clicked on this article, it’s safe to say that you’re thinking about using bulk SMS to reach your target audience.
(Great call. As it happens, we’re huge fans of bulk SMS too.)
Bulk
Product
Tom Rahder Chief Marketing and Product Officer at Commify, discusses the equalising power of CPaaS, and explores how business communication is evolving to support our experience economy…
The way in
Technology
An end-to-end customer experience should be key to your customer retention strategy. From deeply understanding customers to using the right tech, read more here.