Latest from the Esendex Blog

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23 January 2025

A guide to WhatsApp for retail businesses

To market your products successfully, you’ll need to make sure your brand is where your customers are. So with more than 2 billion users worldwide, WhatsApp is a great way to drive traffic to your website,

23 January 2025

Maintaining your brand voice across multiple channels

From SMS and WhatsApp, to email and social media, there is no shortage of communication channels. But without a consistent brand voice across all and every channel, your messages might not land, and you

23 January 2025

22 January 2025

How to improve customer experience and loyalty with WhatsApp

Whether you work for an established or an emerging brand, winning the loyalty of your customers is critical – but it’s not easy. You need to invest significant resources in nurturing relationships,

22 January 2025

14 January 2025

How to get the WhatsApp green tick for your business

The WhatsApp green tick verifies your business and builds trust with customers. Find out how to apply so you can start having trusted and engaging conversations with your customers.

14 January 2025

Hospitality

12 December 2024

Hospitality marketing: how restaurants, bars, hotels can use SMS and WhatsApp

Discover the benefits of introducing SMS and WhatsApp to run hospitality marketing campaigns and improve customer service and satisfaction.

Hospitality, Mobile Marketing, Restaurants, Rich Messaging

12 December 2024

RCS

15 November 2024

13 RCS statistics to convince you it’s worth it

RCS, which stands for Rich Communication Services, is a messaging standard that allows you to deliver rich experiences directly to your customers’ mobile phones. Think along the lines of text messages,

15 November 2024

11 November 2024

WhatsApp for Business: Tap into WhatsApp’s full potential

Looking for a better way to connect with your customers? Discover how to unlock the full potential of WhatsApp and supercharge your customer engagement.

11 November 2024

SMS

8 November 2024

The Delivery Delays Report: where shoppers are at risk of late deliveries

New data from Esendex reveals a growing gap in the availability of delivery workers across the UK, threatening to cause delays for shoppers this festive season.

8 November 2024

SMS

31 October 2024

SMS for events: Promote and manage your event with SMS

Text messaging can be a powerful tool for event management, from invitations to real-time updates. Discover how SMS, RCS and WhatsApp can keep your guests informed and engaged.

31 October 2024