Finance & DCAs
30 November 2020
When compared with pre-pandemic levels, 35.8% of finance and utility companies confirmed they were sending more business messages.
30 November 2020
Latest from the Esendex Blog
Topics
Topics
Finance & DCAs
Customer Service
9 November 2020
How can so-called ‘nudge’ theory help you get better results from your messaging campaigns? Our video, filmed in collaboration with the experts at Voicescape, guides you through the process.
9 November 2020
Local Government
14 October 2020
In the face of the challenges presented by the coronavirus crisis, local governments have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.
14 October 2020
Utilities
7 October 2020
In the face of the challenges presented by the coronavirus crisis, utility providers have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.
7 October 2020
How-to guides
29 September 2020
New research from Esendex suggests many businesses invest zero time into asking their customer base what they actually think of their products or services, meaning they could be missing out on critical information to keep their client base happy as well the potential growth opportunities feedback presents.
29 September 2020
Retail
25 September 2020
In the face of the challenges presented by the coronavirus crisis, retailers have to find new ways to keep customers engaged. Here’s how mobile focused marketing can help do exactly that.
25 September 2020
Automotive
17 September 2020
In the face of the challenges presented by the coronavirus crisis, auto retailers have to find new ways to keep customers visiting forecourts. Here’s how mobile focused marketing can help do exactly that.
17 September 2020
Recruitment
12 August 2020
Esendex’s Messaging Studio provides a robust solution for recruiters wanting to effectively manage the digitisation of processes, while maintaining the best possible candidate experience in the new normal.
12 August 2020
Esendex news
6 August 2020
Mobile Payments make it easy for you to provide automated, self-serve payment solutions by targeting your customer’s mobile devices
6 August 2020