Latest from the Esendex Blog

Topics

12 August 2020

Enhancing the candidate experience with digitised recruitment processes

Esendex’s Messaging Studio provides a robust solution for recruiters wanting to effectively manage the digitisation of processes, while maintaining the best possible candidate experience in the new normal.

Communication, Digitise processes, mobile first

12 August 2020

Esendex news

6 August 2020

How to collect more payments with Mobile Payments

Mobile Payments make it easy for you to provide automated, self-serve payment solutions by targeting your customer’s mobile devices

Mobile payments, payment solutions

6 August 2020

How-to guides

31 July 2020

A guide to collecting feedback post-Covid19

Feedback can be invaluable to businesses and in the current climate, with reduced in-person interactions, it is arguably more important than ever before.

Customer Feedback, Employee Engagement, Mobile Journeys

31 July 2020

Automotive

20 July 2020

How effective communication can support the auto retail sector post-Covid19

The way customers shop for their vehicles was evolving prior to the pandemic, and has changed dramatically since. Customers are now less likely to visit forecourts and take test drives because of health

Automotive, Landing Pages, RCS, SMS Chat, WhatsApp

20 July 2020

Finance & DCAs

14 July 2020

The impact of rising household debt in the UK

According to an ONS study, household debt in the UK has risen 11% to an average £9,400 in the last 2 years alone. This is believed to be due to an increase in credit card debt and personal loans. While

Debt Collection, small debt recovery

14 July 2020

Finance & DCAs

25 June 2020

Debt collection considerations for a post-COVID landscape

On 22nd June 2020, it was announced that Ofgem had confirmed energy companies were once again, allowed to contact customers regarding unpaid bills. While this must be carried out with the utmost care

Debt Recovery, Mobile debt collection

25 June 2020

Automotive

18 June 2020

The automotive industry: Back to business communication strategy

Traditionally the automotive industry has played an important role in supporting the UK economy, contributing an impressive £20.2 billion in 2017 alone. However, as with most industries, Covid-19

Business Communication, Infographic

18 June 2020

Retail

2 June 2020

What can we learn from China’s retail industry

There are few industries that have been more affected by the Covid-19 outbreak than retail. Providing 3 million UK jobs and contributing an impressive £381 billion of sales in 2018

Retail, retail marketing, retail sms

2 June 2020

Retail

28 May 2020

How can fashion retailers boost customer engagement in a post-COVID-19 world?

The long-term impact of COVID-19 on business may be felt the most in retail. As Enders Analysis puts it, it has accelerated a “significant consumer shift to online, and is bringing to a head the crisis

Retail, SMS Chat

28 May 2020