How-to guides
7 July 2016
If you’re unsure what a Net Promoter Score is, how to collect the data, and/or what the data’s telling you, this article is for you!
7 July 2016
Topics
How-to guides
Call Centres
28 April 2016
Earlier this week it was announced that a hefty fine of £18m would be dished out to Scottish Power, by Ofgem, after more than one million complaints were received against the energy supplier over a two
28 April 2016
Esendex news
10 March 2016
Want to know how to best communicate? Well we give you 3 reasons why SMS has the edge on email and why you should consider integrating your email account to send SMS messages.
10 March 2016
Call Centres
18 February 2016
Intelligently automate the way that your business greets, communicates and supports its customers with an Interactive Voice System. But what mistakes should you avoid with your (IVR)?
18 February 2016
How-to guides
2 February 2016
Follow our step-by-step software integration guides to make it simple to send SMS from your business application without the need for development support. Send SMS and manage your contacts and emails in one place.
2 February 2016
Esendex news
26 January 2016
Your customer’s data is the most precious thing that your business owns. Make sure you protect it by choosing a business communication provider that adheres to high quality standards.
26 January 2016
Esendex news
17 September 2015
Communicating with your customers and staff is important. We’ve put together some tips to help you find the right SMS provider
17 September 2015
26 March 2014
Businesses still like to communicate via SMS, and consumers still want to receive them. In fact, a recent Millward Brown Digital survey, found that consumers worldwide welcome engagement with companies
26 March 2014
17 December 2012
There’s a theory about smartphone and tablet use that proposes that the best time to market to users is during the ‘coffee and couch’ times, during mid morning and evenings. It got us thinking: what
17 December 2012