Mary Henry

Mary has extensive experience in communication, PR and journalism - most recently across SaaS businesses. A keen researcher and storyteller, Mary is highly skilled in making complex concepts accessible, and in putting customers at the heart of her communication. She has supported all kinds of businesses to tell their brand, product and people stories - from global multinationals to start-ups across retail, travel/leisure, banking/finance, government and educational institutions.

11 November 2024

WhatsApp for Business: Tap into WhatsApp’s full potential

Looking for a better way to connect with your customers? Discover how to unlock the full potential of WhatsApp and supercharge your customer engagement.

11 November 2024

SMS

8 November 2024

The Delivery Delays Report: where shoppers are at risk of late deliveries

New data from Esendex reveals a growing gap in the availability of delivery workers across the UK, threatening to cause delays for shoppers this festive season.

8 November 2024

SMS

31 October 2024

SMS for events: Promote and manage your event with SMS

Text messaging can be a powerful tool for event management, from invitations to real-time updates. Discover how SMS, RCS and WhatsApp can keep your guests informed and engaged.

31 October 2024

Customer Service

18 October 2024

Improving customer service in healthcare

Discover how SMS and mobile messaging are transforming customer service in healthcare, creating more personalised, efficient, and accessible care experiences.

18 October 2024

Customer Service

11 October 2024

SMS for customer service: Best practices and message templates

Want a faster, more convenient way to support your customers? SMS customer service delivers real-time, personalised help right at their fingertips.

11 October 2024

Black Friday

8 October 2024

How to prepare for Black Friday: A summary

From Black Friday and Cyber Monday to Christmas, the peak shopping season is nearly upon us. Here are some tips on how to prepare for Black Friday.

Black Friday

8 October 2024

Black Friday

7 October 2024

Steal our Black Friday WhatsApp marketing templates

Black Friday is an exciting time of year for shoppers with many looking to grab the best deals and others planning their Christmas shopping well in advance. To get a share of consumer spend, you can boost

7 October 2024

Black Friday

4 October 2024

Why WhatsApp marketing is the key to winning this Black Friday

Unlock the power of WhatsApp marketing to skyrocket your Black Friday sales. Discover how to cut through the noise and deliver irresistible offers directly to your customers’ most personal inbox.

4 October 2024