SMS solutions for transport and logistics
Streamline operations with powerful SMS solutions
With years of experience working with couriers and logistics providers, Esendex is your trusted partner for effective communication. With SMS for transport and logistics, you can improve coordination between drivers, contractors and customers, while promoting customer and staff engagement.
Trusted by leading transport brands to deliver powerful SMS communications
Esendex helps transport and logistics companies drive operational efficiency with quick and easy SMS solutions covering anything from low stock notifications and delivery confirmations, to weather alerts and shift reminders.
Communication is key in the transport sector and real-time delivery updates using automated SMS can improve customer satisfaction and prevent missed deliveries.
With an open rate of up to 98%, drivers and customers are unlikely to miss critical information such as delivery delays, route changes or road closures.
Boost customer loyalty
Impress customers with automated SMS updates that keep them informed of delivery status, proof of delivery, invoice reminders or provide an update on a new service.
Improve shift management
Know where your fleet is and keep staff in the loop with two-way SMS solutions to assign tasks, notify them of shift changes, any available overtime, or emergency alerts.
Drive improvement
Get key insights from staff and customers with SMS surveys – including capturing service level feedback to improve customer loyalty and engagement.
Reduce overheads and improve satisfaction
Keep customers and staff informed with automated and personalised messaging that saves time and improves user experience.
From tracking goods to change of schedule alerts, manage your supply chain more efficiently while communicating more effectively for as little as 2.2p.
Get set up in minutes
No matter how big or small your company is, SMS solutions can be set up in minutes without IT support, through our easy-to-use and secure portal, or via our sophisticated API.
Deliver convenience and improve engagement
With an open rate of up to 98%, SMS cuts through the noise to reach customers and staff directly. SMS chat enables two-way communication between drivers and customers or drivers and their home base.
Our platform also supports email, WhatsApp and rich communication service (RCS) offering flexibility and choice while improving staff and customer engagement.
Let’s start sending, together.
Discover the full power of our mobile messaging platform.
Prevent fraud and deliver in confidence
Security and compliance is critical for transport brands because sensitive data is collected such as payment information, addresses and mobile numbers. Esendex is ISO27001 and FSQS accredited, and fully compliant with GDPR providing assurance that messages are delivered securely while protecting customer and staff data.
Boost your marketing efforts
SMS is a highly effective marketing tool with high reach and engagement rates.
Nearly everyone owns a mobile so you have access to a wide pool of consumers, and SMS marketing messages are a good way to ensure your company remains at the forefront of their mind when they’re booking their next delivery or consignment.
Customer success stories
Rhenus Home Delivery
Enhanced customer interactions streamline operations to power growth
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SMS vs RCS: Which one should your business choose?
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Let’s start sending, together.
Discover the full power of our mobile messaging platform.