![]()
Healthcare
Esendex research has revealed the true cost of missed NHS appointments. Based on FOI data from NHS trusts across the UK, the findings show how simple solutions like SMS reminders could help reduce the burden.
![]()
Marketing
SMS and WhatsApp are two of the world’s biggest messaging channels. How do the two compare? Which is better for your business? Read on to find out more…
![]()
RCS
Both rich communication services (RCS) and WhatsApp enable brands to send two-way messages supported by multimedia like pictures, videos, voicenotes, GIFs, buttons and QR codes.
WhatsApp has over
![]()
WhatsApp
By deploying a WhatsApp chatbot, you can offer 24/7 customer support and three times faster response times for queries. Customers won’t be talking to a faceless machine – they’ll be chatting to your
![]()
Customer Service
New research by Esendex has revealed which industries are setting the standard in customer service and which ones are falling short – identifying the key areas where businesses are missing the mark in customer experience.
![]()
RCS
Conversational messaging is when brands connect with customers on their favourite messaging apps like SMS, rich communication services (RCS) and WhatsApp, in an informal and friendly way. Conversations
![]()
WhatsApp
WhatsApp is the most popular messaging app worldwide, thanks to its rich and interactive features like polls, reactions, GIFs, buttons, pictures and video. It’s become a must-have tool for marketers
![]()
WhatsApp
WhatsApp marketing offers a powerful way to engage customers, boost loyalty, and provide instant support. Find out how you can use WhatsApp marketing to create stronger connections and drive ROI.
![]()
WhatsApp
Direct and convenient, it’s easy to see why WhatsApp is becoming such a popular communication tool for businesses. Many businesses have already seen how it can help them achieve their goals – whether
![]()
WhatsApp
WhatsApp is the world’s most popular messaging app, which makes it ideal for healthcare providers to reach patients with information, updates, appointment confirmations and reminders, or by attaching
