Results for WhatsApp

Topics

6 July 2023

How can utility providers use WhatsApp Business Platform for better customer touchpoints?

Relations between utility providers and their customers have never been more strained. Rising energy costs mean many customers have been struggling to pay their bills and subsequently, the demand for customer

6 July 2023

Finance & DCAs

6 June 2023

3 ways financial service providers can use WhatsApp Business Platform

Offering financial service customers a suite of rich interactive functionalities, WhatsApp allows service providers to reach customers on a platform they’re already active on, chatting with friends and

6 June 2023

SMS

27 March 2023

SMS Notifications: For emergencies and beyond

On Sunday 23 April 2023, there will be a national test of Emergency Alerts, a UK government system which uses mobile phones to send information in potentially life threatening situations. Whilst there

sms, WhatsApp

27 March 2023

22 March 2023

Brilliant WhatsApp marketing examples and how to follow in their footsteps

The best marketing is the one that doesn’t feel like marketing. But, as you know, achieving this isn’t easy! Here are some brilliant WhatsApp marketing examples and tips on how you can follow in these

22 March 2023

Messaging API

9 March 2023

How does an API work?

If you are involved in any way with your company’s or organisation's software systems, then at some stage, you will come across the term API. Companies or organisations typically use an API (application

API, Messaging API, RCS, sms, WhatsApp

9 March 2023

Messaging API

8 March 2023

What is an API & how can it benefit your business?

An API (application programming interface) delivers automated SMS, WhatsApp or RCS messages that can improve your customer engagement, service delivery and drive operational cost savings. Want to learn

API, Messaging API, RCS, sms, WhatsApp

8 March 2023

28 February 2023

10 examples of messages you should send via WhatsApp Business Platform

Do you send your customers notifications on WhatsApp Business Platform and need some inspiration? Here are 10 great examples of messages you should send!

Conversational Messaging, WhatsApp

28 February 2023

16 February 2023

WhatsApp vs WhatsApp Business vs WhatsApp Business Platform

While WhatsApp is meant for personal communication between users, the latter two allow businesses to connect with customers. Read about the differences here.

Conversational Messaging, WhatsApp

16 February 2023

Marketing

29 January 2023

Share the love and ace customer relationships this Valentine’s Day

Whilst maximising sales is always a top priority on Valentines Day, so should focusing on building great customer relationships. Here are our top tips to help.

Conversational Messaging, Customer Engagement, Customer Service, Mobile Marketing, Rich Messaging, Valentine's Day, WhatsApp

29 January 2023