Quote Me Today Case Study
Helping to stay miles ahead of their competition
QuoteMeToday.co.uk is one of the leading motor trade insurance brokers in the UK. They have many years of experience in providing tailored solutions for both individual and commercial customers…we’ve been working with them since 2003!
Quote Me Today needed an easy and impactful way to communicate with their customers and prospects. A variety of routes were explored to ensure their audience were engaged from start to finish!
Integrating with our SMS API set the wheels in motion for sending automated marketing messages – they send insurance quotations and quotation reminders. Using our web SMS solution, their call centre agents send service related text messages, including setting up policies, policy reminders and chasing bad debt – it’s fair to say that Quote Me Today went for a fully comprehensive SMS solution!
A closer look…
SMS is used in conjunction with their general contact strategy. They found that setting the scene with a letter works well with most of their communications; this is then followed up with emails, phone calls and text messages. Not everyone reads emails and it’s hard to get hold of people on the phone; with SMS all information is available instantly and effortlessly, which is a real biting point for getting a response!
“The fact that we have been able to integrate with Esendex’s SMS API has been brilliant for us! It simply automates the whole process.”
MARKETING MANAGER, QUOTE ME TODAY
More quotes straight from the customer
“The web portal is so easy to use, so straightforward and great value for money. The results have been brilliant – hundreds of hours have been saved for our sales and customer service representatives not having to phone customers time and time again. We simply couldn’t operate without SMS!”
MARKETING MANAGER, QUOTE ME TODAY