Use cases
Businesses like yours are using Esendex to help them achieve their goals. Whether that’s improving attendance rates with reminders, sending marketing comms and keeping customers informed or delivering time-sensitive critical alerts.
INCREASE SALES
Marketing and promotions
Target the right customer at the right time with personalised SMS marketing campaigns.
REDUCE NO-SHOWS
Reminders and confirmations
Send automated reminders and confirmations for bookings, appointments, deliveries and more.
REDUCE LATE PAYMENTS
Payments and collections
Receive more payments on time and recover debts seamlessly with SMS and Mobile Journeys.
KEEP PEOPLE INFORMED
Alerts and notifications
Keep people informed when it really matters with SMS alerts and notifications.
GET INSTANT FEEDBACK
Surveys and feedback
Get valuable insights from customers and improve employee wellbeing with SMS surveys.
STAFF MANAGEMENT
Internal Communications
Reliable messaging solutions to keep staff informed, engaged and productive
IMPROVE SATISFACTION SCORES
Customer Satisfaction
Track and improve satisfaction scores using your customer’s preferred channels.
ENGAGING MESSAGING SOLUTIONS
Customer Experience
Customer experience is critical for building brand loyalty and delivering on your customer’s expectations.
REDUCE CALL WAITING TIME
Call centre solutions
Intuitive mobile messaging and voice solutions that improve the way you handle calls.
EMERGENCY COMMS
Business Continuity
Businesses today face threats from a variety of places, from cyber attacks to natural disasters, meaning that business-critical communications can be required at any time.